Lucky 8 Terms & Conditions — Malaysia Platform Rules & Policies

The Lucky 8 website and platform (collectively referred to as the "Platform") is operated by Lucky 8. By accessing or using this Platform, you agree to be bound by the terms and conditions set out in this document, as well as all related policies which may be updated from time to time.

Lucky 8 reserves the right to modify, suspend, or terminate any aspect of the Platform at any time without prior notice. We also reserve the right to deny access to the Platform to any individual at our sole discretion.

All content, services, and features on the Lucky 8 Platform are the exclusive property of Lucky 8 and are protected by applicable intellectual property laws. Any attempt to imitate, copy, or replicate any element of the Platform without written authorisation is strictly prohibited.

To register and use Lucky 8's services, you must meet all of the following requirements without exception:

• Age 18 years of age or older on the date of registration
• A valid Malaysian citizen or permanent resident
• Not listed on any gambling self-exclusion register
• Have full legal capacity to enter into binding contracts
• Do not register on behalf of another person or business entity

All information provided during registration must be accurate, complete, and up to date. Lucky 8 reserves the right to request identity verification at any time, including documents such as a Malaysian identity card (MyKad), passport, or other relevant supporting documents.

Lucky 8 applies a rigorous KYC (Know Your Customer) process to ensure compliance with anti-money laundering regulations. Failure to provide the required verification documents within the stipulated timeframe may result in a temporary account suspension.

Lucky 8 only accepts deposits via approved payment methods listed on the Platform. All transactions are processed exclusively in Malaysian Ringgit (MYR).

Lucky 8 is not liable for any delays or failures caused by technical issues on the part of third-party payment providers. If a deposit has not been credited within 30 minutes, please contact our customer support team with proof of the transaction.

All deposits must come from an account or e-wallet registered in the same member's name. Deposits from third parties or anonymous sources will not be accepted and may be subject to investigation.

Lucky 8 is committed to processing withdrawals promptly and efficiently. Withdrawal requests that meet all requirements will be processed within 5 to 15 minutes to your registered e-wallet or bank account.

• Minimum withdrawal: RM50 per transaction
• Daily withdrawal limit: RM20,000 (subject to review for VIP members)
• Withdrawals must be made to the same payment method used for the last deposit
• Identity verification may be required for withdrawals exceeding RM5,000

Lucky 8 reserves the right to suspend withdrawals for security or compliance investigations. In such cases, our team will contact you within 24 hours with further information. We will not decline a legitimate withdrawal without substantiated and justifiable grounds.

Lucky 8 offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to specific terms and conditions stated at the time the offer is introduced. The general bonus terms are as follows:

All bets placed on the Lucky 8 Platform are final once confirmed by the system. You are solely responsible for reviewing all bet details before confirming your wager.

• Minimum bet for most Sports Betting markets: RM10
• Minimum bet for Live Casino: RM5
• Maximum bet varies depending on the bet type and the selected league/market
• Bets placed after the match result is known will be voided
• In the event of an obvious odds error, Lucky 8 reserves the right to void the affected bets

Lucky 8 covers over 100 football leagues including the Malaysia Super League, EPL, La Liga, Bundesliga, and UEFA Champions League, as well as BWF badminton, esports (MPL Malaysia, DOTA 2, CS2, Valorant), and a wide range of other sports. Sport-specific rules are available in the betting guide section of our platform.

Lucky 8 is fully committed to the principles of responsible gambling. We believe that betting should be a source of entertainment and enjoyment, not stress or financial hardship. To that end, we provide all members with the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Bet Limit: Set a maximum stake limit per bet
• Loss Limit: Set a loss limit for a specified period
• Cool-Off Period: Temporary account suspension from 24 hours up to 90 days
• Self-Exclusion: Voluntarily close your account for 6 months, 1 year, or permanently

Lucky 8 actively employs a behavioural detection system to identify gaming patterns that may indicate problem gambling. In such cases, our team will proactively reach out to the member concerned with available support and assistance information.

Lucky 8 reserves the right to suspend, restrict, or close any member's account without prior notice under the following circumstances:

• Owning or using multiple accounts
• Providing false information during registration or verification
• Bonus or promotion abuse
• Hacking or attempting to compromise the Platform's systems
• Fraud in financial transactions or betting
• Any activity that violates applicable Malaysian law
• Collusive betting (match-fixing) or game manipulation

Members who wish to voluntarily close their account may do so via the account settings page or by contacting our customer support team. All valid balances will be processed for withdrawal within 3 business days.

Lucky 8 takes your privacy and personal data protection very seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and maintain strict technical safeguards to protect your data.

• All data is encrypted using 256-bit SSL technology
• Personal data is never sold or shared with third parties without your consent
• You have the right to request access to, correction of, or deletion of your data
• Lucky 8 retains transaction data for 7 years in accordance with regulatory requirements

For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy in full.

Lucky 8 shall not be liable for any losses arising from the following circumstances:

• Service disruptions due to scheduled or unscheduled system maintenance
• Internet connectivity issues on the user's end
• Errors in Platform usage arising from a misunderstanding of the rules
• Indirect, incidental, or consequential losses of any kind
• Actions by third parties, including payment providers or game providers

Lucky 8 reserves the right to amend, update, or replace these terms and conditions at any time. Members will be notified of any material changes through one or more of the following methods:

• In-Platform account notifications
• Email to the registered address
• Prominent notice on the Lucky 8 homepage

Continued use of the Platform after the amendment's effective date constitutes full acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account and withdraw all remaining funds before the effective date.

The current version of these terms and conditions was last updated on 1 January 2026 and supersedes all previous versions.

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of Lucky 8's services, our team is available 24 hours a day, 7 days a week.